T&C

If you wish to find out more, please feel free to call Tim on 07710 325539

Cancellation

• If MilesHayler Event Photography cannot attend for any reason beyond their control, death, accident or illness or for any other reason then MilesHayler Event Photography will not be liable to compensate the client except to return any monies paid to date.  In this event MilesHayler Event Photography will make every effort possible to provide a substitute photographer of similar skills and experience.
• If the client(s) should have to cancel a booking the following cancellation fees will become due immediately upon cancellation:
  • Within 30 days of the event 50% of the value
  • Within 7 days of the event 100% of the value
• Deposits/Holding Fees are non-refundable

Limited Liability

• MilesHayler Event Photography takes care with respect to the exposure, transportation and processing of images, including the use of professional equipment and professional backup equipment.  However, in the unlikely event of the client(s) photographs are lost, stolen or destroyed for reasons within or beyond MilesHayler Event Photography control, the liability is limited to the return of all payments received for the contracted package described in your Contract. Your statutory rights are not affected. MilesHayler Event Photography has full public liability and professional indemnity insurance. The total limit of liability shall not exceed the total package price stated in the Contract.

Images & Digital Images

• MilesHayler Event Photography will provide a collection of edited images to the client(s) in a private online viewing gallery. The images will be provided as high-resolution JPEG files.  No guarantee will be made on the total number of images provided.  The images provided will be deemed the full and final collection and under no circumstances will RAW files ever be released. MilesHayler Event Photography will digitally archive and store your images for a period of 3 months after your photographic shoot date. It is, therefore, the clients(s) responsibility to backup and stores their images. 

Advanced Retouching

• The images provided to the client(s) will have been edited to the correct exposure, colour, contrast and tone in line with the artistic vision of MilesHayler Event Photography. Advanced Retouching is not included in the package price, e.g.: total skin smoothing, teeth whiting, skin imperfection removal, removing stray hairs or smudged makeup, removal of objects, swapping a face from one image to another, brightening of eyes, and body shaping or slimming enhancements).  A quote can be provided upon request for advanced retouching, please contact us for more details.

Ownership

• The Copyright Designs and Patents Acts assign the copyright of the images to the photographer.  The client will be granted printing and duplication rights as standard.
• All digital negatives (computer files) remain the property of the photographer. The client will be supplied with a copy of the edited digital negatives for their own non-commercial use as standard.

Privacy

• MilesHayler Event Photography has a privacy policy and will store your contact details on a private internal database. These details will not ever be made available to companies or individuals outside of MilesHayler Event Photography

Personal Accident

• Any directions issued to client(s), their guests or employees during a photographic shoot are deemed to be at said person’s own risk, the use of props such as smoke effects, additional lighting or costume.  MilesHayler Event Photography will not be held responsible for any personal accidents, damage to clients(s) property, clothing or other during a photographic shoot.